Privacy Policy
Effective Date: January 1, 2026
Last Updated: October 3, 2026
This Privacy Policy explains how Shared Parenting ("we," "our," or "us") collects, uses, shares, and protects your information when you use our mobile application and related services (the "App").
1. Notice for Users in Israel
In accordance with the Israeli Privacy Protection Law, 5741-1981, you are not legally obligated to provide us with any personal information. The provision of information is entirely voluntary and based on your free will. However, failure to provide the required information will prevent you from using the App's core features. The data collected will be stored in our registered database (if applicable and required by law) and used solely for the purposes outlined in this Policy.
2. Information We Collect
We collect information to provide and improve our services.
Profile Data: Name, email, phone number, gender, location (city/state/country), profile photo, and timezone.
Children's Data: Information you provide about your children, including names, dates of birth, government-issued identification numbers (where applicable), basic physical details (if provided), educational details, medical information (allergies, medications, health funds), and photos.
App Content: Expenses, receipts, calendar events, custody schedules, chat messages, tasks, and uploaded documents.
Device & Technical Data: Device ID, model, OS version, language, FCM push notification tokens, and App version.
User Preferences: Settings such as dark mode, currency, and notification preferences.
3. How We Collect Information
Directly from You: When you register, create profiles, send messages, or upload documents.
Automatically: Through analytics and error-tracking tools (e.g., Firebase Analytics, Sentry) as you navigate the App.
From Third Parties: If you use Google or Apple Sign-In, we receive basic profile information from them.
4. How We Use Information
We use your data to:
- Facilitate Shared Parenting by synchronizing data between you and your co-parent.
- Send push notifications and transactional emails.
- Provide customer support and respond to user reports.
- Monitor app performance, fix crashes, and analyze usage trends.
We do not sell your personal data to third parties.
5. Legal Basis for Processing (GDPR & Israeli Privacy Law)
We process your data based on:
Contractual Necessity: To provide the core functionality of the App (e.g., syncing calendars).
Consent: When you invite a co-parent or upload specific medical/sensitive data.
Legitimate Interest: To ensure App security, debug errors, and prevent fraud.
6. Children's Privacy (COPPA & GDPR-K)
The App is intended for use by parents and legal guardians. We do not knowingly collect personal information directly from children under 18. All child data is manually entered by the parent. By entering this data, you affirm you have the legal right and parental authority to do so and to share it with your co-parent.
7. Data Sharing with Co-Parents
Crucial Notice: When you join a "Partnership," any data you add regarding shared children, expenses, calendar events, documents, and messages is inherently and immediately shared with your co-parent. Please do not upload information you do not wish your co-parent to see.
8. Third-Party Service Providers
We share necessary data with trusted service providers:
Firebase (Google): For database hosting, authentication, and file storage.
RevenueCat: To manage subscription statuses and track purchase history.
Resend: To deliver magic link login emails.
Capawesome: For over-the-air App updates.
Meta Platforms (WhatsApp Business Platform): To deliver messages to and from the optional WhatsApp AI assistant (see Section 16).
Google (Gemini API): To generate the WhatsApp AI assistant's replies and to transcribe voice notes you send it (see Section 16).
These providers process data on our behalf under strict data protection agreements.
9. Analytics & Session Recording
We use Sentry for performance monitoring and crash reporting. Sentry may collect technical session data for debugging purposes. We actively configure these tools to mask sensitive text inputs (such as identification numbers or passwords). We also use Firebase Analytics (Google Analytics 4) to track standard app usage events.
10. Cookies and Analytics on This Website
Our website (sharedparenting.app) uses Google Analytics 4, through Firebase, only after you tap Accept in the cookie banner. If you tap Decline, or make no choice, no analytics cookies are set.
- Analytics cookies: _ga and _ga_8SZMFGNEXH, set by Google and kept for up to 2 years. They are used to count visits and to see which buttons are tapped.
- No advertising cookies: the website sets no advertising or ad-personalization cookies.
- Your cookie choice is stored in your browser for 12 months.
- Your language choice is stored in your browser.
- YouTube videos load only when you press play, through YouTube's privacy-enhanced mode (youtube-nocookie.com).
You can change your mind at any time via Cookie settings in the website footer. Declining there also deletes the analytics cookies.
11. Device Permissions
The App requires certain device permissions to function:
Camera & Photos: To capture receipts, scan documents, and upload profile pictures. Photos captured in-app are saved to your device gallery.
Push Notifications: To alert you of new messages, expenses, and custody requests.
12. Data Storage and International Transfers
Your data is stored on Google Cloud Platform infrastructure, primarily in the me-west1 (Israel) region. Error and performance monitoring data handled by Sentry is processed in the European Union (Frankfurt).
Some of the third-party providers listed in Section 8 may process limited data in other regions. Where that happens, the transfer is made under a data processing agreement and an appropriate legal safeguard — an adequacy decision, Standard Contractual Clauses, or the equivalent under Israeli law. We do not rely on your consent as the basis for these transfers, and continued use of the App is not treated as consent to them.
13. Data Retention & Account Deletion
Retention: We retain Partnership data indefinitely as long as the Partnership exists, to ensure continuity for the co-parent.
Deletion: You may initiate account deletion in the App settings. Deletion is implemented as a "soft delete": your personal profile (name, email, phone) is permanently removed from Firebase Auth and anonymized in our database. However, data shared within a Partnership (messages, expenses, child profiles) will remain visible to your co-parent to preserve their records.
Legal Holds and Preservation of Evidence: Please be aware that deleting your account or uninstalling the App does not constitute a secure method for destroying evidence if you are involved in active or anticipated litigation. If we receive a valid legal hold notice or court order, we reserve the right to retain your data (including otherwise deleted or anonymized data, if still accessible in our system backups) for as long as legally required.
14. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal account data.
- Opt-out of certain data processing (where applicable).
To exercise these rights, please contact us using the details provided below.
15. Security Measures
We employ industry-standard security measures, including Firebase server-side security rules, encrypted data transmission, and rate-limiting on sensitive operations. However, no electronic storage or internet transmission is 100% secure.
16. WhatsApp AI Assistant
The App offers an optional AI assistant that you can use through WhatsApp. The feature is off by default. You enable it by linking your WhatsApp number in Settings and confirming a one-time code, and you can unlink it at any time in Settings, which stops all further processing.
What we process: your WhatsApp phone number; the content of the messages you send the assistant, including text, voice notes, and photos; the assistant's replies; and the recent conversation history, which gives the assistant context for follow-up messages.
WhatsApp (Meta): messages are delivered over the WhatsApp Business Platform. Meta Platforms transmits and processes them under its own terms and privacy policy, which govern your use of WhatsApp and are outside our control.
Google (Gemini API): to produce a reply, the content of your assistant messages — including any voice note (for transcription) or photo you send — is sent to Google's Gemini API for processing. This processing may take place outside Israel.
Actions taken on your data: at your instruction, the assistant can create, update, and delete expenses, tasks, calendar events, shopping-list items, and documents in your account. Anything it creates within a shared Partnership is visible to your co-parent under Section 7, exactly as if you had entered it in the App yourself. Your conversation with the assistant is not shared with your co-parent.
Please note: send the assistant only information you are comfortable having processed as described above. The assistant is an organizational aid, it can make mistakes, and you should verify anything important. It does not provide professional advice and must never be used to report an emergency.
Retention: we retain your assistant conversation history for as long as your number remains linked, so the assistant can follow the thread of a conversation. Unlinking your number in Settings stops further processing. To request erasure of your stored assistant conversation history, contact us at legal@sharedparenting.app.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via in-app notifications or email.
18. Contact Us
If you have questions about this Privacy Policy, your data, or need to contact our Data Protection Officer / Support Team, please reach out to:
Email: legal@sharedparenting.app
Mailing Address: Yitzhak Sade 34, Tel Aviv, Israel
Website: sharedparenting.app